How This Started

I started Premier 1 Plumbing Inc with one simple goal: deliver honest, high-quality plumbing work without cutting corners. After years of watching contractors rush through jobs and leave homeowners frustrated, I knew there had to be a better way. I decided to build a family-owned business around the kind of service I'd want for my own home.

The early projects taught me fast. People didn't just want their plumbing fixed—they wanted to understand what was happening, why it mattered, and what it would cost before we touched a thing. They wanted someone to show up when they said they would. They wanted the job done right the first time, not patched together. Over six years and hundreds of projects, that commitment became the backbone of everything we do. Today, it's earned us 300+ five-star reviews from homeowners across the Los Angeles area who trust us to treat their home the way we'd treat our own.

What We've Learned

Clear communication changes everything. We show up on time and explain what we find in plain language. No surprise bills, no jargon that leaves you confused. Homeowners have told us repeatedly that knowing what's happening—and why—gives them peace of mind even before we finish the work.

Transparent pricing matters more than you'd think. We quote upfront and stick to it. When homeowners know the exact cost before work starts, they can make decisions with confidence instead of anxiety. That reliability is what transforms a one-time service call into a relationship.

High-quality workmanship is non-negotiable. We use reliable materials, install everything to code, and stand behind every job. It costs more to do it right. It takes longer. But it means homeowners don't worry about the same problem coming back next month.

As a family-owned business serving Burbank and the Los Angeles area, we're invested in this community. We're not a franchise checking boxes. We're neighbors who answer the phone at two in the morning when a sewer backup can't wait until business hours.

How We Work

Working with us means you get licensed, bonded, and insured professionals who show up ready to solve the problem, not upsell you. Whether it's a clogged drain, a water leak, or a complex sewer repair, we approach every call the same way: listen to what you're experiencing, diagnose accurately, and recommend what actually makes sense for your home.

We're available 24/7 because plumbing emergencies don't happen during business hours. We take the same care with a midnight backup call as we do with a scheduled appointment on a Tuesday morning. If you have a plumbing question or need service in Burbank, reach out. We'll be straight with you about what you need and what it costs.